Privacy Policy

Effective Date: 10/01/2024

At GoNxStep Business Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

Personal Information: We collect personal data such as names, email addresses, phone numbers, and company information when you submit inquiries, sign up for newsletters, or engage our services.
Automatically Collected Data: We collect non-personal data such as IP addresses, browser type, and website usage patterns automatically through cookies and similar tracking technologies.

How We Use Your Information

To provide and improve our services, including custom chatbot development, CRM setup, and automation workflows.
To respond to inquiries, provide customer support, and send updates about our services.
To send newsletters, marketing content, or promotions with your consent.
For internal analytics and to improve the user experience on our website.

Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with service providers who help us deliver services (e.g., payment processors, email marketing platforms) or comply with legal obligations.

Your Responsibilities

You are responsible for providing accurate and up-to-date information when engaging our services. Failure to provide correct information may limit our ability to deliver services effectively.

Your Data Rights

Access, Correction, and Deletion: You have the right to access, correct, or delete your personal data. To make any of these requests, contact us at [Insert Contact Email].
Opt-Out: You may opt out of marketing emails by following the unsubscribe link in our emails or contacting us directly.
Data Retention: We retain your data only as long as necessary for the purposes outlined or as required by law.

Cookies

What Are Cookies? Cookies are small data files placed on your device that help improve your website experience.
Types of Cookies: We use necessary cookies for functionality, performance cookies to improve website usage, and marketing cookies to provide personalized ads.
Manage Cookies: You can manage or disable cookies in your browser settings.

Contact Us

For questions or concerns about our Privacy Policy, please email us at [Insert Contact Email].